Here is a helpful article for us Etsy sellers from the Creative Income blog- How to Deal with Negative Feedback (specifically on etsy). I thankfully have not gotten any negative reviews yet, but I’m bookmarking this to read for later!
Sara says: “Managing my own Etsy shop has taught me a lot about customer service. If you sell online for long enough, you’re going to encounter a dissatisfied customer or two. Etsy allows buyers to leave negative ratings if they are unhappy with a purchase, which can come as a surprise to a seller.”
Read the full article here: How to Deal with Negative Feedback on Etsy
Leave a Reply